Increase Your Local SEO
Google business reviews can increase your local SEO (search engine optimization) as well as brand loyalty and client engagement.
Why Google Reviews Are Important?
Google reviews are a big part of your Google knowledge panel and are critical to your business local ranking on Google maps and search.
When people use search terms like “food, auto shop, and gym near me,” it means they want to purchase your products or services, and if your business does not have enough reviews, it WILL NOT SHOW UP IN THE SEARCH RESULTS. You could be losing potential customers every day.
Every online review is essential. However, we understand that as an owner you’re busy running the business – this is where our team comes to help!
Google Maps Business ID
We’ll create a link for customers to review your studio on Google. This link can easily be shared to all of your customers. Reviews and ratings of your business are beneficial to the search results.
Owner Review Response Notification
Google Announcement:
We’re launching notifications to inform your customers when you respond to their reviews, with plans to release mobile push notifications at a later date. When businesses respond, or update responses, to customer reviews, the customer will receive an email notification.
The business’s response is published immediately and the notification is sent 5 minutes later. This 5 minute delay allows time for the merchant to make any corrections to their response after submitting.The notification email informs the customer of a reply to their review, and contains a link to a page with the full owner response. Note: the review response is published immediately on Search and Maps.
Marissa Nordahl, Community Manager, Google My Business
Search
97% of consumers looked online for local businesses in 2017, with 12% looking for a local business online every day.
Positive reviews
Positive reviews make 73% of consumers trust a local business more.
responding
Responding to reviews is more important than ever, with 30% naming this as key when judging local businesses.
Trust
85% of consumers trust online reviews as much as personal recommendations.
Rating
49% of consumers need at least a four-star rating before they choose to use a business.
Feedback
68% of consumers left a local business review when asked - with 74% having been asked for their feedback.
Our Software
Not only will review alerts notify you of issues that need immediate attention, but our reputation management software streamlines the cumbersome process of responding to your business online reviews. We can easily communicate with key vocal members and brand advocates.
Your reviews offer a goldmine of information about your business and customers. By utilizing our custom software, OpticTour can easily gather detailed activity, performance, and response reports that provide valuable insights into your business.
